Résidence A
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Résidence A

In our hotel we guarantee you a very special holiday!

Go on a discovery tour and discover all our advantages.



Our premises offer high-quality comfort combined with cordial service, which will inspire you all around. The house is in an ideal and at the same time quiet location - perfect to enjoy the day and leave the everyday life behind.

Take a look at our photos with which we would like to convince you.



Our tip:

Just start your non-binding inquiry and you will receive your tailor-made offer within a few minutes

- or book directly online.



We look forward to getting to know you and answer all your questions about our house!



See you soon!

Facilities

Location

  • urban area
  • quiet location

Foreign languages

  • Swedish
  • Turkish
  • French
  • Serbian
  • Spanish
  • Romanian
  • Russian
  • Norwegian
  • Finnish
  • Italian
  • Japanese
  • Portuguese
  • Croatian
  • German
  • English
  • Catalan
  • Slovak
  • Slovenian
  • Hungarian
  • Czech
  • Polish
  • Danish
  • Galician

Payment methods

  • credit cards accepted

Conditions

Our prices include the use of our smart wellness area with sauna, steambath and relax room.

Some free parking places directly in front of our house are at your disposal (availability provided).

Rooms & Packages

Einzelzimmer

- 30m2 - per person / 1 night

Our single rooms will be perfect for an unforgettable stay!

Enjoy all the equipment that guarantee you some joyful days in our hotel.

Book Now Enquiry

Mountainview

1-2 persons - 40m2 - per room / 1 night

Enjoy your stay in our wonderful twin bed rooms with a great view to the mountains! Equipped with all the extras you will appreciate our double rooms are ideal for your needs.

price from
EUR 45 per room / 1 night
Book Now Enquiry

Mountainview 2

2-2 persons - 40m2 - per room / 1 night

Enjoy your stay in our wonderful twin bed rooms with a great view to the mountains! Equipped with all the extras you will appreciate our double rooms are ideal for your needs.

price from
EUR 111 per room / 1 night
Book Now Enquiry

Appartment Catégorie A

1-10 persons - 50m2 - per room / 1 night

Welcome in our family rooms!

With an ideal size of several rooms and Tyrolean furniture holidays in our hotel will become unique.

price from
EUR 200 per room / 1 night
Book Now Enquiry

Appartment ohne Interface

1-4 persons - 50m2 - per room / 1 night

Welcome in our family rooms!

With an ideal size of several rooms and Tyrolean furniture holidays in our hotel will become unique.

price from
EUR 200 per room / 1 night
Book Now Enquiry

Events

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Location & Contact

Non Binding Enquiry

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Imprint

Responsible for the content

Résidence A
Tschamlerstraße 4
6020 Innsbruck
office@hotel-isel.com
Phone: +43 512 0908010
Fax: +43 5 0908 555
Mobil: +43 676 12345678
http://www.hotel-isel.com

 

Programming & design Easybooking zadego GmbH Hypo-Passage 2 6020 Innsbruck - Austria

Data Privacy Policy

Last updated: June 2018

The operators of these pages (hereinafter only "controller" or "operator") take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal information. If personal data (for example name, address or e-mail addresses) is raised on our pages, this takes place, as far as possible, on voluntary basis only. This data will not be disclosed to third parties without your explicit consent.

The processing of your personal data, such as your name, address, e-mail address or telephone number, is always in accordance with national and European law, in particular the General Data Protection Regulation (hereinafter referred to as "GDPR"). By means of this privacy policy, our company wishes to inform you about the nature, scope and purpose of the personal data collected, used and processed by us. Furthermore, you will be informed about your rights by means of this privacy policy.

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of your data, from access by third parties, is not possible.

1. Definitions

The privacy policy of these pages is based on the terms of Article 4 of the GDPR, which were defined by the European Union at the time of the order of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and should be understandable for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms in this privacy policy, including but not limited to:

  1. personal data
    Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject" or "user"). A natural person is considered to be identifiable who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.

  2. affected person
    Affected person is any identified or identifiable natural person whose personal data is processed by the controller.

  3. processing
    Processing means any process or series of operations related to personal data, such as gathering, collecting, organizing, arraning, storing, adapting or modifying, reading, querying, using, with or without the aid of automated procedures; disclosure by submission, dissemination or other form of provision, reconciliation or association, restriction, erasure or destruction.

  4. limitation of processing
    Restriction of the processing is the marking of stored personal data with the aim to limit their future processing.

  5. profiling
    Profiling is any kind of automated processing of personal data that consists of using that personal information to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or relocation of that natural person.

  6. pseudonymisation
    Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.

  7. controller or person in charge of controlling
    The controller or person in charge of controlling is the natural or legal person, public authority, agency or body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided under Union or national law.

  8. processor
    The processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

  9. recipient
    Recipient is a natural or legal person, public authority, agency or other body to whom Personal Data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered as beneficiaries.

  10. third parties
    Third is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons authorized under the direct responsibility of the controller or the processor to process the personal data.

  11. consent
    Consent is any voluntarily given and unambiguously expressed in the form of a statement or other unambiguous confirmatory act by the data subject for the particular case, by which the data subject indicates that they consent to the processing of the personal data concerning him / her is.
2. Rights of the user

It is also our intention to make you aware of the rights that you have under GDPR with regard to the processing of your data:

  1. Right to confirm (Article 15 (1) GDPR)
    Each data subject has the right to ask the person responsible for a confirmation of the processing of the personal data concerned. If an affected person wishes to make use of this confirmation right, they may at any time turn to the address given in the imprint or this data protection declaration or contact another employee of the person in charge.

  2. Right to information (Article 15 (1) and (3) GDPR)
    Each person (user) affected by the processing of personal data has the right to receive free information from the person responsible about the personal data stored about him and a copy of this information at any time. Furthermore, the responsible person has to inform the person concerned about the following information:

    • the processing purposes
    • the categories of personal data being processed
    • the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations
    • if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
    • the right of rectification or erasure of the personal data concerning them or restriction of processing by the controller or a right to object to such processing
    • the existence of a right of appeal to a supervisory authority
    • if the personal data are not collected from the data subject: all available information on the source of the data
    • the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) of the GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended impact of such processing on the data subject

    In addition, the data subject has a right of access as to whether personal data has been transmitted to a third country or to an international organization. If that is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.

  3. Right to rectification (Art. 16 GDPR)
    Any person affected by the processing of personal data is entitled to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

  4. Right to cancellation (right to be forgotten) (Art. 17 GDPR)
    Any person affected by the processing of personal data shall have the right to require the controller to immediately delete the personal data concerning him, provided that one of the following reasons is satisfied and the processing is not required:

    • The personal data has been collected or otherwise processed for such purposes for which they are no longer necessary.
    • The person concerned revokes the consent on which the processing was based on Article 6 (1) (a) of the GDPR or Article 9 (2) (a) of the GDPR and lacks any other legal basis for the processing.
    • The data subject submits an objection to the processing pursuant to Art. 21 (1) GDPR, and there are no legitimate reasons for the processing, or the data subject appeals pursuant to Art. 21 (2) GDPR the processing.
    • The personal data were processed unlawfully.
    • The deletion of personal data is required to fulfill a legal obligation under Union or national law to which the controller is subject.
    • The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

    If the personal data has been made public by the person responsible and if our company is responsible for deleting personal data as the person responsible pursuant to Art. 17 (1) DS-GVO, the person responsible shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs. to inform other data controllers processing the published personal data that the data subject has requested that these other data controllers delete all links to such personal data or copies or replications of such personal data, as far as the processing is not necessary.

  5. Right to limit processing (Art. 18 GDPR)
    Any person affected by the processing of personal data shall have the right to require the controller to restrict the processing if any of the following conditions apply:

    • The accuracy of the personal data is contested by the data subject for a period of time that enables the person responsible to verify the accuracy of the personal data.
    • The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.
    • The data controller no longer needs the personal data for processing purposes, but the data subject requires them to assert, exercise or defend their rights.
    • The person concerned has objection to the processing according to Art. 21 (1) GDPR and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the person concerned.

  6. Data transferability (Art. 20 GDPR)
    Any person affected by the processing of personal data shall have the right to receive in a structured, common and machine-readable format personal data relating to him / her provided to a controller by the data subject. It also has the right to transfer this data to another person responsible without hindrance by the controller to whom the personal data was provided, provided that the processing is based on the consent pursuant to Article 6 (1) (a) of the GDPR or Article 9 (1) (b) 2 (a) of the GDPR or on a contract pursuant to Article 6 (1) (b) of the GDPR and processing by means of automated processes, unless the processing is necessary for the performance of a task of public interest or in the exercise of public authority, which has been assigned to the responsible person.

    Furthermore, in exercising their right to data portability under Article 20 (1) of the GDPR, the data subject has the right to obtain that the personal data are transmitted directly from one controller to another, insofar as this is technically feasible and if so this does not affect the rights and freedoms of others.

  7. Right to object (Art. 21 GDPR)
    Any person affected by the processing of personal data shall have the right, at any time and for reasons arising from his or her particular situation, to prevent the processing of personal data relating to them pursuant to Article 6 (1) (e) or (f) of the GDPR, Objection. This also applies to profiling based on these provisions.

    In the event of an objection, the controller will no longer process the personal data unless we can prove that there are compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of enforcing, pursuing or defending the data legal claims.

    If the controller processes personal data in order to conduct direct mail, the data subject has the right to object at any time to the processing of personal data for the purposes of such advertising. This also applies to the profiling, as far as it is associated with such direct mail. If the data subject objects to processing for direct marketing purposes, the person responsible will no longer process the personal data for these purposes.

    In addition, the data subject has the right, for reasons arising from their particular situation, to object against the processing of personal data relating to them, for the scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDP, unless such processing is necessary to fulfill a public interest task.

    The user is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise his right of opposition by means of automated procedures using technical specifications.

  8. Automated decisions in individual cases including profiling (Art. 22 GDPR)
    Any person concerned by the processing of personal data shall have the right not to be subject to a decision based solely on automated processing, including profiling, which has a legal effect or similarly appreciably affects it, unless Decision (1) is not necessary for the graduation or fulfillment of the contract between the person affected and the controller or (2) is permissible under Union or Member State legislation to which the controller is subject, and where such legislation provides for appropriate measures to safeguard the rights and freedoms, and the legitimate interests of the data subject or (3) with the express consent of the data subject.

    If the decision (1) is required for the conclusion or performance of a contract between the data subject and the controller or (2) is made with the express consent of the data subject, the controller shall take reasonable measures to safeguard the rights and freedoms and the legitimate interests the person concerned, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and to challenge the decision.

  9. Right to revoke a data protection consent
    Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.
3. Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

4. Data processing when using PMS systems (widgets)

Widgets of the company zadego GmbH (easybooking) may be implemented on these pages.
zadego GmbH
Hypo-Passage 2
6020 Innsbruck
Austria

It concerns the offerer to a PMS system, which represents the offerer of the hotel software of the responsible person. Depending on the tourism business, the widgets can be the following:

  1. General information

    2. In order to be able to edit your request or booking, it is necessary that the data you have provided to the person responsible are being processed.

    The person responsible as mentioned above and the zadego GmbH, (both together also called "provider") are in a contractually regulated business relationship. The person in charge receives his hotel management or booking software from zadego GmbH.

    There will be a transfer of the personal data you have provided to the Administration System and to companies in business relationship with the Management System. This transfer takes place in particular at o.g. Landlords, if necessary, also to tourism associations, reporting providers, payment providers and other companies that are connected to a management system and / or a landlord and must be used to fulfill post-contractual obligations.

    The use of personal information by providers is governed by applicable law and the consent you have given us to use your information.

  2. Collection of data

    3. In the context of a request or booking at the tourism business, you announce the relevant data for carrying out the same. These are usually the following:

    • Travel data (Wish room or Offer, Arrival date, Departure date, Amount Travelers)
    • first and last name
    • e-mail address
    • address
    • telephone

    These data are collected only to the extent permitted by law and only with your consent and through your active participation. Insofar as the consent is electronically declared in the context of the services, the legal information obligations are taken into account and this approval is recorded by suitable technical systems.

  3. Purpose of this data processing

    4. The person responsible will process your personal data in this context for the following purposes:

    • tenders
    • online check-in
    • fulfillment of reporting obligations

    If in one of these widgets an input of personal data is required (contact information, e-mail, data of the desired stay in our house), this is always done on a voluntary basis and only for the purpose of your desire to make a corresponding offer.

    If no contractual relationship is established between the parties (there is thus no stay in the operation of the person in charge), the data of the person concerned will be automatically deleted from the systems immediately. In individual cases, statutory storage and deletion periods must be observed.
5. Data processing when using widgets

On these pages maybe feratel widgets are implemented.

feratel media technologies AG
Maria-Theresien-Straße 8
6020 Innsbruck
Austria
Telefon: +43 512 7280-0
Fax: +43 512 7280-1080
E-Mail: info@feratel.at

Feratel is a provider of tourist software solutions, which among other things make it possible to process inquiries and booking requests of guests in a certain region. Depending on the tourism business, the widgets can be the following:

  1. General information

    2. In order to be able to process your request or booking, it is necessary that the data you have provided to the person responsible for processing are being processed.

    The above-named person in charge and feratel media technologies AG (both also collectively called "providers") are in a contractually regulated business relationship. The person in charge receives his hotel management or booking software from feratel media technologies AG.

    There will be a transfer of the personal data you have provided to the Administration System and to companies in business relationship with the Management System. This transfer takes place in particular at o.g. Landlords, if necessary, also to tourism associations, reporting providers, payment providers and other companies that are connected to the management system and / or landlord and must be used to fulfill post-contractual obligations.

    The use of personal information by providers is governed by applicable law and the consent you have given us to use your information.

  2. Collection of data

    3. In the context of a request or booking at the tourism business, you announce the relevant data for carrying out the same. These are usually the following:

    • First and Last Name
    • E-mail address
    • Address
    • Telephone
    • Payment details (bank details, credit card details)
    • Birth dates (to identify children)

    These data are collected only to the extent permitted by law and only with your consent and through your active participation. Insofar as the consent is electronically declared in the context of the services, the legal information obligations are taken into account and this approval is recorded by suitable technical systems.

  3. Purpose of this data processing

    4. The person responsible will process your personal data in this context for the following purposes:

    • tenders
    • online check-in
    • fulfillment of reporting obligations
    • payment processing
    • accounting

    If in one of these widgets an input of personal data takes place (contact information, e-mail, data of the desired stay in our house), this is always done on a voluntary basis and only for the purpose of your desire to make a corresponding offer.

    If no contractual relationship is established between the parties (there is thus no stay in the operation of the person in charge), the data of the person concerned will be automatically deleted from the systems immediately. In individual cases, statutory storage and deletion periods must be observed.

  4. Cookie Statement

    5. The booking and information system used on this website uses cookies. Cookies are small files that are stored in your browser.

    Cookies are used for different purposes and can be stored for varying amounts of time. The follwing cookies are used:

    Cookie type Description Cookie lifetime
    AspxAutoDetectCookieSupport Checks if your browser supports cookies. End of session
    anonymousIdentification Improves the user experience. Stores search and shopping cart 8 hours
    _ga Implementation Google Analytics 2 years
    _gat_dwt Implementation Google Analytics 10 minutes
    _gid Implementation Google Analytics 24 hours

  5. Google Analytics Usage

    6. The data is used by feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, FN 72841w Innsbruck Regional Court. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under:

    https://tools.google.com/dlpage/gaoptout?hl=en-GB

    In the course of the booking / inquiry process, the privacy policy of the respective tourism association, responsible for the business, will be displayed (if available).
6. Registration requirement

The person in charge is obliged, under the respective applicable reporting law, to register all guests resident with the person responsible with the data specified in the Registration Act. This affects, among other things, the following data:

  1. Guest directory

    2. According to a legal obligation, the person responsible has to lead all guest data transmitted to him for a booking in a so-called guest directory. This guest directory is subject to the automatic deletion and anonymization periods stored in the system. The providers provide suitable technical and organizational measures to store personal data in the system in accordance with the law. In individual cases, legally prescribed storage and retention periods must be observed and noted. The storage periods set are valid, as long as the data concerned are not processed for any other purposes mentioned in this privacy policy.

    The guest directory is managed electronically by the responsible person, whereby the data is forwarded to zadego GmbH. In this case, zadego GmbH acts as a processor, as it stores the data on your servers. A transfer to a third country is not without prior information to those affected.

7. SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.

If SSL encryption is enabled, the data you submit to us can not be read by third parties.

8. Privacy Policy Google Maps

This website uses the Google Maps product of Google Inc. By using this website, you consent to the collection, processing and use of the data collected by Google Inc., its agents and third parties. You can find the terms of use of Google Maps under "Terms of Use of Google Maps".

9. Server-Log- Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

These data cannot be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.

10. Failure of automated decision-making

As a responsible company we refrain from automatic decision-making or profiling.

11. Note on Online Dispute Resolution

Online dispute resolution pursuant to Art. 14 (1) Regulation on consumer ODR: The European Commission provides a platform for online dispute resolution (OS), which can be found at http://ec.europa.eu/consumers/odr/.

12. Contradiction advertising mails

The use of published in the context of the imprint obligation contact information for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

13. Changes to this Privacy Policy

We may update our privacy policy from time to time. Therefore, it is recommended that you check this page regularly for changes. We will inform you about changes by posting the new privacy policy on this page. These changes will take effect immediately after publication on this page.

14. How to contact us

If you have any questions, suggestions or concerns about this Policy or the use of your information, please contact us at the address provided in the Imprint or this Privacy Policy.

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